The Hospitality & Aviation Management course is a professional training program designed to equip students with the knowledge and skills required for careers in the aviation, hospitality, travel, and customer service industries. It combines essential elements of both aviation operations and hospitality services to prepare candidates for high-demand roles in airlines, airports, hotels, and tourism sectors. This course is designed to provide comprehensive training in hospitality services, aviation ground handling, customer service, and airline operations. The Hospitality & Aviation Management Course is a professional, job-oriented training program that combines the principles of hospitality services (hotels, resorts, guest relations) with the fast-paced world of the aviation industry (airlines, airports, ground handling). It is designed for students who wish to work in customer-facing, service-driven roles across airlines, hotels, airports, and travel companies.
| Topics Covered | Description |
|---|---|
| Airport Operations | Overview of terminal and airside functions |
| Airline Ticketing & Reservation | Use of GDS systems like Amadeus |
| Aviation Security | Safety protocols, screenings, crisis handling |
| Customer Service | Handling passenger complaints, VIP assistance |
| Airport Logistics | Cargo handling, ramp services, ground operations |
| Regulatory Frameworks | DGCA, IATA, ICAO regulations |
