Ground Staff Management Course

Airport Management Course

Course Overview

Welcome to the Airport Ground Staff Course! This program is designed to equip you with the essential skills and knowledge to work effectively in the aviation industry. Whether you are looking to start a new career or enhance your existing skills, this course will provide comprehensive training on airport operations, safety, customer service, and more. A Ground Staff Course is a specialized training program that prepares students for various airport-based roles that do not involve flying but are crucial to the smooth functioning of airline operations on the ground. Ground staff act as the face of airlines and airports, helping passengers, handling logistics, coordinating flight operations, and ensuring safety procedures.

  • Passenger handling services
  • Baggage and cargo operations
  • Check-in and boarding procedures
  • Customer service and complaint resolution
  • Security and safety protocols
  • Minimum qualification: 10+2 (any stream)
  • Good communication skills in Hindi/English
  • People interested in working at airports or airline offices
  • Students looking for a non-cabin crew aviation career
  • Managing check-in, boarding gates, and arrival lounges
  • Safety, tagging, and logistics of passenger luggage
  • Screening, emergency procedures, and safety checks

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